Shipping Policy ...
I only use NZ Post as I am in a rural location. I use their tracked postage / courier service to both NZ urban and rural areas.
I charge an NZD$8.50 flat rate shipping fee to all areas of NZ, both urban and rural.
If you wish to amend an order, please email me on firstname.lastname@example.org as soon as possible and we will work through it together.
Manufacturing time is up to 5 working days, delivery times may be up to 5 working days. If you have a need for an item urgently, please let me know at checkout and I will do my best to expedite it. I'll confirm back to you if it can be done.
I am shipping within NZ only at this time. If you are a potential international buyer, please contact me directly at email@example.com before purchasing, and we can discuss.
All items are sent via tracked post / courier within NZ. An NZ Post tracking number will be emailed to you when your order has shipped.
Please contact me directly at firstname.lastname@example.org and let's sort it!
I understand that it can be difficult to purchase jewellery online. If you would like to return an item for any reason, I will give you a 100% full refund excluding shipping costs.
If there are any known delays, there will be a notification placed on the main website.